Top 3 Tested Email Platforms for Handmade, Etsy and More

This post may contain affiliate links.

I believe email marketing is still one of the most powerful tools for handmade sellers—even if it’s often overlooked. For every $1 spent, businesses make about $42 back. I think that’s a huge opportunity.

Email isn’t just about selling; it’s about connecting with people who truly appreciate your craft.

While social media changes all the time, email stays personal and reliable. Over 80% of buyers say they’re more likely to buy from brands that send personalized emails. For handmade sellers, that means your story and passion can shine—no tricky algorithms required.

But with so many email platforms out there, how do you pick one that fits your creative business?

Not all tools are easy to use or affordable.

In this post, I’m diving into three of the best email platforms for handmade sellers —so you can find the one that matches your style, your goals, and your budget. Let’s get your list growing and your sales rising.

 
email marketing for handmade business and small shops

📌 Pin this post to come back to it anytime you're ready to grow with email marketing.

 

I switched email platforms so many times I lost count. My needs kept changing—and honestly, in the beginning, I just didn’t do enough research. I started with Mailchimp, but as my list grew, it got way too expensive for what I was getting.

So I put together this list of email tools I believe tick all the right boxes from the start—easy to use, affordable, and built to grow with your handmade business. I really wish I’d known about these sooner.

What Handmade Sellers Really Need from an Email Platform

Running a handmade or creative business isn’t like running a tech start-up or a big online store.

You’re juggling product making, packaging, photography, customer service, social media, and maybe even a day job on top.

So when it comes to email marketing, you don’t need a platform with a hundred corporate-style bells and whistles.
You need something that works with your business — not against it.

Here’s what actually matters when choosing the best email marketing for your creative business:

1. Ease of Use (Because You Don’t Have Time for a Learning Curve)

You shouldn’t need to “take a course” just to send a welcome email. The best platforms for handmade sellers offer clean interfaces, drag-and-drop builders, and intuitive dashboards. You want to get in, write your email, schedule it — done.

No complicated menus, no confusing jargon, no endless setup.

2. Beautiful Templates That Don’t Look Corporate

Let’s face it: your brand is personal. Your emails should reflect that.

As a handmade sellers and creative business owner you need email templates that feel authentic — not sterile.

You want room for beautiful product photos, and fonts that don’t scream “newsletter from the finance department.”

This is where platforms that cater to e-commerce or mass marketing often fall short. They forget that visual storytelling matters when you’re selling a handmade mug, a crocheted cardigan, or a hand-illustrated journal.

3. Automation Without Tech Headaches

You shouldn’t have to manually send emails every time someone downloads your lead magnet or places an order.

Email automation can be your quiet behind-the-scenes assistant. Set it up once, and it keeps working — welcoming new subscribers, following up after purchases, even offering special discounts.

But — and this is key — the automation builder has to make sense.

If you need to “understand flows,” “map customer journeys,” or “set conditional logic with triggers”… it's already too complicated.

What you need is:

  • Simple visual workflows (drag-and-drop preferred)

  • Pre-built automation templates (e.g., welcome series, abandoned cart)

  • Clear setup instructions, not technical guides

4. Affordable Pricing that Doesn’t Punish Growth

Creative businesses start small. But you don’t want to be penalized the moment your list grows to 501 people.

That’s why fair, scalable pricing is non-negotiable.

Some platforms charge based on features and subscribers. That means the more successful you become, the more you pay — sometimes for tools you don’t even use. Look for tools that grow with you, not against you.

Hint: this is where some of the big-name platforms start to feel less handmade-friendly.

5. Seamless Integration with Etsy, Your Website, or Shopify

Your email platform has to plug into where you sell. For Etsy sellers, that might mean connecting to your shop to send order confirmations or follow-up emails. If you sell on your own site, it should easily connect to your ecommerce cart, WordPress, or lead capture forms.

No clunky third-party tools. No manual CSV exports. Just clean, automatic syncing that doesn’t eat up your time.

6. Support That Understands Small Biz Life

When something breaks, you need a real human — not a chatbot or a help desk that says “we’ll get back to you in 72 hours.” The best platforms for handmade sellers offer:

  • Live chat or fast email support

  • Helpful tutorials and videos

  • Support staff who don’t assume you know how APIs work

7. GDPR and Privacy Compliance (Because Yes, It Matters)

Even if your list is small, you still need to protect your customers’ data. Look for platforms that offer built-in GDPR tools:

  • Consent checkboxes

  • Easy unsubscribe buttons

  • Privacy-friendly tracking options

You don’t want to accidentally break privacy laws while sending a coupon code.

These are the real-world needs that matter when choosing the best email marketing for creative business. It’s not about having the fanciest dashboard or AI-powered content suggestions — it’s about having a system that works quietly in the background while you focus on making beautiful things.


how to set up an email list step by step checklist

📬 Grab the Free Email
List Setup Checklist

Want more control and connection with your customers?

This free checklist shows you exactly how to start your email list the simple way—step by step.

👉 Get the checklist here and start building a shop that grows with you.


1. GetResponse – Best for Automation & Product Sellers

get response email platform for etsy shop

👉 Sign up for GetResponse here and see if it fits your creative business.

If you're a handmade seller who's ready to grow — not just stay afloat — GetResponse might be exactly what you’ve been looking for.

This platform isn’t just another email tool. It’s a full-featured marketing system that works behind the scenes while you make, pack, and ship your orders. It’s built for people who want to automate smartly, sell consistently, and finally get out of the “one-email-at-a-time” hamster wheel.

Let’s break down what makes GetResponse one of the best email marketing platforms for creative business owners.

Ease of Use

Built-In Automation That Actually Makes Sense

GetResponse’s visual automation builder is one of its biggest advantages. And no — you don’t need a tech degree to use it.

The drag-and-drop setup makes it feel more like organizing sticky notes than coding logic. You can create:

  • Welcome sequences for new subscribers

  • Post-purchase follow-ups

  • Abandoned cart emails

  • Seasonal campaigns that trigger on specific dates

Want to send a special email to people who clicked a link in your last message? Just drag in a “clicked link” box.

Want to offer a discount five days after someone joins your list? Add a delay timer and a tag.

It’s powerful — but still user-friendly. And that combo is rare.

Key Features

E-Commerce Features Designed for Selling

Here’s where GetResponse really shines: it understands that creatives aren’t just sending pretty emails — they’re selling products.

You can:

  • Pull products directly from your store into your emails

  • Track who clicked what — and who bought what

  • Use dynamic product recommendations (perfect if you have a shop with lots of items)

  • Create coupon codes inside your emails

Example: Imagine a subscriber clicks on your “Handmade Ceramic Mug” link but doesn’t buy.

A few days later, they get an email offering 10% off that exact item — automatically.

That’s what GetResponse can do.

Design + Customisation

Stunning Templates (That Don’t Look Like a Software Company Designed Them)

GetResponse offers a wide selection of email templates — and they’re not stiff, generic layouts. Think bold product blocks, minimalist text options, and mobile-friendly designs that let your product photos do the talking.

If you prefer to build your own, the editor makes it easy to add:

  • Buttons that match your brand colors

  • Photos that fill the screen (no awkward cropping)

  • Text blocks that don’t feel boxy or rigid

For handmade sellers who care about how their brand feels, this is a major win.

Landing Pages, Pop-Ups, and Signup Forms — All in One

You don’t need three separate tools to build your email list.

GetResponse includes:

  • Beautiful landing pages (with templates)

  • Exit-intent pop-ups

  • Slide-in forms and embedded opt-ins for your site

That means you can run your entire email funnel — from lead magnet to automation — all in one place.

No duct-taping apps together. No fees for extra integrations. Just a clean, all-in-one system.

Pricing

Scalable Pricing That Doesn’t Feel Punitive

GetResponse offers a forever-free plan that’s perfect for handmade sellers just starting out. With this plan, you can send up to 2,500 emails per month to a list of up to 500 contacts—enough to get your email marketing off the ground and explore the core features.

When you’re ready to grow, the Starter Plan starts at £13/month (about $17.50/month), giving you access to AI-powered email marketing, unlimited monthly sends, and more advanced tools to scale your creative business.

Best For

Ideal for Sellers Who Want to Scale

Here’s the truth: If you’re still manually emailing people one by one, you’re going to burn out.

GetResponse helps you shift gears — from doing everything manually to building a system that works on autopilot.

It’s not just email marketing for creatives. It’s your virtual assistant, your follow-up manager, and your silent sales rep — all in one tidy dashboard.


Want to give GetResponse a try?
Start with the free plan (up to 500 contacts) or unlock all features with a 30-day free trial—no card needed.
👉 Sign up for GetResponse here and see if it fits your creative business.


In Summary:

GetResponse is best for handmade and creative business owners who:

  • Want to automate email sequences without losing their minds

  • Sell physical or digital products through a shop or website

  • Care about brand aesthetics and conversion

  • Need built-in tools like landing pages, forms, and pop-ups

If you’re ready to work smarter — not harder — it’s worth starting with their free plan and building from there.

Try GetResponse free and start automating your creative business.


2. Moosend – Best Budget-Friendly All-Rounder

moosend email platform for creative business

👉 Try Moosend free here and start sending beautiful emails today.

If you're the kind of creative business owner who wants just enough features — not a tech jungle — Moosend might be your perfect match. It’s streamlined, modern, and surprisingly powerful for the price.

And it doesn’t try to be everything to everyone, which honestly makes it ideal for handmade sellers who need clarity, not clutter.

Let’s dig into what makes Moosend one of the best email marketing platforms for creatives on a budget.

Ease of Use

Clean, Modern Interface (With Zero Bloat)

The first thing you'll notice about Moosend? It feels light. Like walking into a tidy studio, not a chaotic warehouse.

You can build campaigns, automate flows, and organize your list without digging through endless tabs. Everything’s right where you'd expect it. Even if you're not “techy,” you’ll feel at home quickly.

There’s a visual automation builder, drag-and-drop email editor, and a campaign dashboard that doesn’t make your eyes glaze over. It’s minimal, but in a good way.

Key Features

Automation Without the Overwhelm

Moosend’s automation is where it really over-delivers for its price point.

You can set up:

  • Welcome sequences

  • Birthday or anniversary emails

  • Follow-ups based on opens or clicks

  • Abandoned cart emails for connected stores

The visual builder lets you map out steps in a way that feels like storytelling — not coding.

You can even segment based on past behaviour (like who clicked on your “spring collection” last week) and send personalized follow-ups that feel thoughtful, not robotic.

Want to send a special offer to people who didn’t open your last email? That’s two clicks.

It’s not as advanced as GetResponse in terms of ecommerce logic, but it still gives handmade sellers what they need to build meaningful, money-making flows.

Design + Customisation

Templates That Feel Fresh, Not Cheesy

Moosend has a solid library of email templates, many of which feel creative-friendly — clean layouts, good use of whitespace, and enough variety for product-based or storytelling emails.

If you love showcasing your products with crisp images and short captions (think “new drop” announcements, tutorials, or behind-the-scenes), you’ll find plenty to work with here.

You can also start from scratch and design your own — the editor is smooth and fast, with no lag or design limits.

Forms, Landing Pages, and Lead Gen? Check, Check, Check.

Need to build your list? Moosend includes:

  • Embedded opt-in forms

  • Pop-ups

  • Landing pages

All included in the plan — even the free trial. No extra apps or plugins needed.

This makes it ideal if you're running a lead magnet on your site (like a free pattern, product guide, or discount code) and want everything under one roof. You can set up a lead capture page, link it to a welcome series, and start nurturing subscribers — all within 30 minutes.

Pricing

Pricing That Respects Your Budget

Here’s where Moosend really shines.

Its pricing structure is simple, generous, and beginner-friendly:

Here’s why it stands out:

  • Starts at just £9 / $9 per month (for up to 500 subscribers)

  • Unlimited emails even on the lowest paid tier

  • All features included — automation, landing pages, segmentation, and analytics

  • 30-day free trial with no credit card required

Most creative businesses won’t outgrow Moosend for a long time.

But if you do? That means your audience is growing—and that’s something to celebrate.

If you're keeping an eye on costs while building something beautiful, Moosend gives you power and flexibility without hidden fees or overwhelm.

Best For

Ideal for Creatives Who Want Simplicity

Let’s be honest. Not every handmade seller wants a full marketing suite. Sometimes, you just need something that works — quietly, reliably, affordably.

Moosend lets you:

  • Start fast

  • Send beautiful emails

  • Automate basic flows

  • Grow your audience without the bloat

No pressure. No confusion. Just a lean, capable platform that respects your time and your wallet.


Curious about Moosend?
Get instant access to all features with their generous 30-day free trial—no credit card required.
👉 Try Moosend free here and start sending beautiful emails today.


In Summary:

Moosend is best for handmade and creative business owners who:

  • Want simple automation and clean design

  • Need a low-cost solution that doesn’t sacrifice quality

  • Prefer minimalism over feature overload

  • Are just getting started or running a small shop

If that sounds like you, Moosend is an excellent first step into the world of email marketing for creatives.

Try Moosend free for 30 days — no credit card needed.


3. AWeber – Best for Simplicity and Fast Start

email marketing for small business and handmade shops

👉 Create your free AWeber account here and grow your list without tech overwhelm.

Some platforms try to wow you with endless features. Others try to be so slick they forget real people are using them.

AWeber takes a different approach — it’s straightforward, supportive, and refreshingly easy to use, especially for handmade sellers who just want to start without getting stuck in setup purgatory.

If you're the kind of creative business owner who says, "Just show me how to send the email!" — AWeber gets you.

Ease of Use

Fast, Friendly Setup (Even if You Hate Tech)

The beauty of AWeber is how quickly you can get from sign-up to sending.

The onboarding process walks you through each step with zero fluff. You’ll choose your list settings, add a logo, pick a template, and create your first automation — all without breaking a sweat.

There’s no learning curve cliff here. It’s more like a gentle slope, and AWeber holds your hand the whole way.

This makes it especially ideal for Etsy sellers or solo makers who want to send a welcome sequence or a product update without hiring someone to set it up.

Key Features

Tag-Based Automations (Simple, But Smart)

AWeber uses a tagging system that gives you control without overwhelming you.

Here’s how it works:

  • Someone signs up through a form on your site? Tag: “new subscriber”

  • They click a button in your email? Tag: “interested in pottery”

  • They buy a digital product? Tag: “customer – ebook”

Then, you can use those tags to send targeted emails — like a special launch just for previous buyers, or a freebie for people who didn’t purchase yet.

It’s not a full visual workflow builder like GetResponse, but it’s plenty powerful for most handmade businesses. And for many, the simplicity is a relief.

Design + Customisation

Clean Templates and a Surprisingly Good Editor

AWeber’s templates aren’t fancy, but they’re clean and mobile-friendly. Think solid blocks, easy-to-read fonts, and just enough customization to match your brand.

You can upload your own images, tweak colors, and change layouts easily. The drag-and-drop editor is smooth, even on slower laptops (yes, we tested that).

This makes it great for handmade sellers who want their emails to look good, but don’t have time to obsess over pixel-perfect design.

Pricing

Free Plan That’s Actually Useful

AWeber offers a robust free plan:

  • Up to 500 subscribers

  • Basic automations

  • Landing pages and forms

  • Unlimited emails

You don’t get every advanced feature, but you get enough to build and engage a list.

And unlike some platforms, AWeber doesn’t gatekeep essential features behind paid tiers.

So if you’re starting small and want to keep costs at zero until you’ve made some sales, this is a solid option.

Stellar Customer Support (Yes, Real Humans)

Got stuck? You can chat with someone. Like, a real person.

AWeber’s support team is known for being fast, patient, and helpful — whether you’re having trouble uploading a CSV, building a form, or wondering why your images won’t center.

You also get access to:

  • Email support

  • Phone support (rare these days)

  • A big knowledge base with videos and tutorials

When you’re juggling a million things, having a support team that won’t make you feel stupid is a big deal.

Best For

Ideal for Makers Who Just Want to Get Started

You don’t need all the bells and whistles. You need a platform that works, doesn’t waste your time, and gives you space to grow.

AWeber is that platform. It’s honest, flexible, and beginner-friendly — the kind of tool you don’t have to fight with.


Thinking about AWeber?
Start completely free with up to 500 subscribers, or explore their Pro features with a low-cost upgrade.
👉 Create your free AWeber account here and grow your list without tech overwhelm.


In Summary:

AWeber is best for handmade and creative business owners who:

  • Want the easiest possible start

  • Prefer support from real humans

  • Need basic automation and clean templates

  • Want a generous free plan to test the waters

If you're feeling stuck or tech-shy, AWeber can help you move forward without the stress.

Start with AWeber free — and send your first email today.


Side-by-Side Comparison: Which Email Platform Is Right for You?

Sometimes it’s easier to see the differences laid out. Here’s a quick side-by-side comparison of GetResponse, Moosend, and AWeber, focused on what matters most for handmade and creative business owners.

email marketing platforms comparison chart

Not sure which one fits best?

Here’s a shortcut:

  • Choose GetResponse if you want to build smart, visual automations and plan to scale your business long-term.

  • Choose Moosend if you love visuals, want advanced features without the price tag, and feel confident navigating a few quirks.

  • Choose AWeber if you just want to get started with zero overwhelm and human support on standby.

👉 Whichever one you pick, the important thing is to start. Your list doesn’t grow if you don’t give it a place to land.

So… Which One Is Best for You?

Picking the right email platform feels like choosing the perfect yarn for your next project — you want something that fits your style, your budget, and your skill level. There’s no one-size-fits-all answer, but here’s how to figure out what’s best for you right now.

You Want to Scale and Automate Like a Pro → GetResponse

If your goal is to move beyond the “one-off email” and build a full marketing system that runs on autopilot, GetResponse is built for you.
Its visual automation workflows mean you can set up complex sequences without losing your mind. Plus, its ecommerce features help you track and boost sales.
It’s a little more advanced, but worth it if you’re serious about growing.

You’re Budget-Conscious and Want Solid Features Without Overload → Moosend

If you want a sleek, no-fuss tool that’s affordable and still offers automation, Moosend is a great pick.
It’s clean, easy to use, and won’t blow your budget. It’s perfect if you’re a smaller shop or just getting started but want room to grow.
You won’t get all the bells and whistles, but you’ll get what really matters.

You’re a Beginner Who Wants Simplicity and Support → AWeber

If you want to dip your toes in email marketing without drowning in technical jargon, AWeber’s your best bet.
Its friendly onboarding and real human support make it a breeze to get started. You can build a basic list, automate welcome emails, and keep it simple.
Plus, the free plan lets you test the waters without spending a penny.

Remember: There’s No Perfect Choice, Only the Right Choice for Now

Every platform has strengths and quirks. What works for one creative business might not work for another. The best email marketing for creative business is the one you actually use consistently.

If you’re feeling stuck, just pick one and start. You can always switch later — migrating your list isn’t as scary as it sounds.


Tip: Start Small, Build Slowly, Be Consistent

Start with a simple welcome email sequence and a signup form on your website or Etsy shop.

Track what emails get opens and clicks.
Make your emails about your customers — their needs, their stories, their problems — not just sales pitches.

That’s where email marketing magic happens.

When you pick the right platform and start showing up in inboxes regularly, you’ll build trust, grow sales, and feel more confident in your creative business.



Frequently Asked Questions About Email Marketing for Handmade and Creative Businesses

Q: Can I switch email platforms later if I pick the wrong one?

A: Absolutely. While switching takes some time, it’s not as scary as it sounds. Most platforms allow you to export your contacts and import them into a new system. Just plan for a short pause in your email sends and notify your subscribers if needed. Starting now and learning one tool well is more important than waiting for the “perfect” platform.

Q: Can I use these email platforms with Etsy?

A: Yes! All three platforms—GetResponse, Moosend, and AWeber—offer ways to connect with your Etsy shop, whether through direct integrations, plugins, or third-party tools like Zapier. This lets you automate follow-ups, send promotional emails, or capture emails from your Etsy customers efficiently.

Q: What if I don’t have a website yet? Can I still build an email list?

A: Definitely. Each platform offers landing pages and signup forms you can share directly on social media, in Etsy messages, or even as links on your business cards. You don’t need a full website to start capturing emails and building your audience.

Q: Is email marketing still effective if I already use Instagram or Etsy messaging?

A: Yes! Email marketing is your most reliable channel. Social media algorithms change, and Etsy messages can get lost or ignored. Emails land directly in your customer’s inbox, letting you build deeper relationships and sell without depending on other platforms.

Q: Do I need to worry about GDPR or privacy laws?

A: It’s important to use email platforms that handle GDPR compliance for you—offering easy unsubscribe options, consent checkboxes, and data protection features. GetResponse, Moosend, and AWeber all include built-in GDPR-friendly tools so you can focus on your creative business worry-free.

Q: How much time should I expect to spend managing email marketing?

A: At first, setting up your signup forms and automation might take a couple of hours. After that, weekly email creation can take as little as 30 minutes if you batch your work. Once your automation runs smoothly, emails practically send themselves — freeing you to focus on what you love.

If you want to dive deeper into email marketing strategies for handmade sellers, check out our other resources and guides.

That wraps up the full core content of your article! Let me know if you want me to help draft the introduction, conclusion, or anything else.



Ready to Take Your Handmade Business to the Next Level?

Building a thriving creative business takes heart, hustle, and a little bit of tech magic. Email marketing isn’t just another task on your to-do list — it’s the bridge that connects your passion with people who truly want what you make.

You don’t have to be a tech wizard or spend hours wrestling with complicated software. With the right email platform—whether it’s GetResponse, Moosend, or AWeber—you can create authentic connections, nurture your audience, and watch your handmade business grow.

The first step might feel daunting, but every great journey starts with a single click. Pick your platform, set up that welcome email, and send your story out into the world. Your creativity deserves to be seen, and your future customers are waiting to hear from you.

Now’s your time. Let’s make it happen.


What’s Next?

You don’t need to master every feature or build a complex automation right away. Just pick the email platform that feels like the best fit for your creative business—and start there. Progress happens through action, not perfection.

Take the first step.
Sign up for a free trial, test how it feels to write a welcome email, or create your first opt-in form. You’ll be surprised how quickly things start to click once you get going.

💬 Still unsure which platform is right for you?
Drop a comment below or send me a message. I’ll help you figure out the best match for your goals and your style of selling.

🧵 Want the whole system done for you?
I help handmade sellers like you build beautiful, stress-free email systems that grow your list and drive sales—without the tech overwhelm.

Done‑For‑You Email Setup
Lead Magnet Creation (Ideas Included!)
📨 Monthly Newsletters + Automation

Let me handle the backend so you can focus on what you do best—creating.

📌 Pin this post to come back to it anytime you're ready to grow with email marketing.


More inspiring posts

Claudia Elliott

Helping crocheters turn creativity into freedom — one digital product at a time.

By Claudia @ Mouse & Sparrow

https://www.mouseandsparrow.com
Previous
Previous

Email Marketing vs Social Media: Which One Drives More Sales?

Next
Next

How To Grow Your Etsy Shop With Email Marketing